Shipping policy
This Shipping Policy applies to all orders placed through Vyral waer within the United States. By placing an order on our website, you agree to the shipping terms described below.
Processing & Transit Times
Order Processing Time: 1–2 business days (Monday–Friday)
Transit Time: 5–8 business days (Monday–Friday)
Order Cut-Off Time: 4:00 PM Eastern Time (ET)
Orders placed after the daily cut-off time will generally be processed on the following business day.
Estimated Delivery Time
The estimated total delivery time is approximately 5–8 business days, Delivery times may vary slightly depending on the destination, carrier operations, weather, holidays, or other circumstances beyond our control.
Shipping Cost
Free standard shipping is available on all orders within the USA.
Any applicable shipping charges will be clearly displayed at checkout before the order is completed.
Order Tracking
Once your order has been shipped, we will send you tracking information by email when tracking is available. You can use the tracking number to monitor your package during transit.
Address Changes
If you need to update your shipping address, please contact us as soon as possible at Support@vyralwear.com. We can only make changes before the order has been processed or shipped. Once a package is in transit, the delivery address generally cannot be changed.
Incorrect or Incomplete Address
Please make sure your shipping information is accurate before completing your purchase. If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping costs may apply if the package needs to be reshipped.
Order Cancellations
Cancellation requests must be submitted before your order has been shipped. Once an order has been dispatched, cancellation may no longer be possible. Please refer to our Return & Refund Policy for information about orders that have already shipped.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at Support@vyralwear.com. If possible, take photos of the package and the item before opening or discarding the packaging. This will help us review the issue and determine the appropriate solution.
Delays
Although we work to meet the estimated delivery times above, occasional delays may occur because of carrier issues, severe weather, holidays, or other unexpected circumstances. We appreciate your patience if a shipment takes longer than the estimated timeframe.
Taxes
Any applicable sales tax will be calculated and displayed during checkout based on the shipping destination and applicable laws.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team at Support@vyralwear.com. We are happy to help.